888 places customers at the centre of all our endeavours. We constantly create new and innovative ways to create a caring, responsible and safe gaming environment.
888 aims to provide responsible adults with the best online gaming entertainment experience. However, we acknowledge the potential risk that the games may pose for a small minority of people.
888 continuously trains all staff and provides them with the skills and tools necessary to ensure a safe gaming experience for our customers. The training programme incorporates methods and techniques that assist all employees in recognising and taking appropriate actions when they identify compulsive or under-age gambling.
For further information on all aspects of safe gaming please see the Group’s latest Annual Report.
888 processes a large quantity of personal customer data, including sensitive data. We are acutely aware of the risks of wrongful access by employees, customers, suppliers or third parties, as well as loss, disclosure or improper processing of such data in breach of data protection regulations.
888 has a designated internal Data Protection Officer (DPO) as well as policies and procedures in key areas, including user rights, data retention, data sharing and security. We regularly review all relevant aspects of our products and IT systems to ensure the business is in full compliance with the European General Data Protection Regulation (GDPR). Our policies and procedures are reviewed and updated on an ongoing basis to align with the most up-to-date regulatory guidelines.
888 has also put in place contractual measures for data sharing, its data security framework and the deployment of privacy notices and customer notifications.
HUMAN RIGHTS AND LABOUR STANDARDS
888 believes that businesses play a constructive role in supporting fundamental human rights and ensure relationships with its employees, customers, suppliers, and communities reflects these values. We set clear standards of behaviour for Group personnel and are guided by the United Nations Global Compact’s principles on human rights and labour standards, as well as the International Labour Organization’s core conventions and UNICEF’s Children's Rights and Business Principles.
Fair labour standards constitute an important part of 888's commitments to our employees and to those involved in our supply chain. As a company and as a customer, we prohibit child labor and forced labor within our operations and across our supply chain. 888 is committed to fair compensation and working hours in line with local law and regulation – including, but not limited to, payment of minimum wage and overtime compensation, non-discrimination in matters of compensation, and respect for working-hour limitations and employees' off-duty time. 888 also respects our employees' freedom of association, which includes, among other things, their right to collective representation where provided by local law. Lastly, we respect our employees' right to a safe workplace consistent with applicable law and regulations and maintain robust health & safety policies at all of our sites.
888 has expressed these commitments in – among other places – our Anti-Modern Slavery Policy, Anti-Bribery Policy, and our Code of Practice, which, among other things, expressly prohibits discrimination on the basis of an individual's protected personal characteristics and whistleblower retaliation. Where appropriate, 888 has also published jurisdiction-specific employee policies adapting these principles – like non-discrimination and whistleblower protections – to local conditions. We will continue to look for and to evaluate opportunities for supporting fundamental human rights throughout our value chain.
DIVERSITY & EQUAL OPPORTUNITY
Our Board Diversity Policy can be viewed here: Board Diversity Policy.
888 is committed to operating with integrity and complying with all applicable anti-corruption legislation. We have a zero-tolerance approach to bribery and corruption.
888's Anti-Bribery Policy is in line with international standards including Transparency International's Business Principles for Countering Bribery, and has been adopted by its Board of Directors, with a Compliance Officer appointed to ensure due administration of the policy under the supervision of the Audit Committee.
The policy is comprehensive, applying to 888 Holdings plc and all its subsidiaries worldwide. It incorporates our gifts and hospitality policy, as well as our whistleblowing policy, whilst applying a broad definition of bribery and corruption that includes the prohibition of facilitation payments and prohibition of corruption involving non-governmental as well as governmental entities.
Under the policy, 888 engages with all our business partners in order to ensure communication of the policy and due supervision of their activities, with particular scrutiny given to the use of intermediaries and engagement with governmental entities.
Our policy is communicated to employees and appropriate training is carried out on an ongoing basis.
No fines have been imposed on 888 due to corruption issues, and no staff have been disciplined or dismissed due to corruption issues.
888 is not involved in political matters and does not make political donations.
PREVENTION OF THE FACILITAION OF TAX EVASION
888's Board has adopted a policy for the prevention of the facilitation of tax evasion worldwide, in accordance with the UK Criminal Finances Act 2017, which is implemented in 888's dealings with third parties including its business partners, in accordance with its comprehensive risk assessment.
As an online business, 888’s activities have a relatively small impact on the environment when compared to a great number of companies that operate in more resource intensive industries. That said, we are committed to mitigating and minimising the environmental impact of our operations and recognise the risks that climate change poses for our business in both the immediate and long-term. As such, we aim to apply environmental considerations in our day-to-day operations and managerial decision-making—from the administration of our sites to our procurement policies and implementation of our overall vision for the business.
To that end, we have adopted an Environmental Policy that sets out our company-wide environmental targets and our commitment to local environments and the health of our planet.
To guide our policy, in 2019, we commissioned an independent evaluation of our GHG emissions—the results of which can be viewed here: GHG Emissions.
Our Environmental Policy can be viewed here: Environmental Policy.