888 places customers at the centre of all our endeavours. We constantly create new and innovative ways to create a caring, responsible and safe gaming environment.
888 aims to provide responsible adults with the best online gaming entertainment experience. However, we acknowledge the potential risk that the games may pose for a small minority of people.
888 continuously trains all staff and provides them with the skills and tools necessary to ensure a safe gaming experience for our customers. The training programme incorporates methods and techniques that assist all employees in recognising and taking appropriate actions when they identify compulsive or under-age gambling.
For further information on all aspects of safe gaming please see the Group’s latest Annual Report.
888 processes a large quantity of personal customer data, including sensitive data. We are acutely aware of the risks of wrongful access by employees, customers, suppliers or third parties, as well as loss, disclosure or improper processing of such data in breach of data protection regulations.
888 has a designated internal Data Protection Officer (DPO) as well as policies and procedures in key areas, including user rights, data retention, data sharing and security. We regularly review all relevant aspects of our products and IT systems to ensure the business is in full compliance with the European General Data Protection Regulation (GDPR). Our policies and procedures are reviewed and updated on an ongoing basis to align with the most up-to-date regulatory guidelines.
888 has also put in place contractual measures for data sharing, its data security framework and the deployment of privacy notices and customer notifications.
1. Human Rights & Labour Standards Statement
888 believes that businesses can play a constructive role in supporting basic human rights and wants its relationships with its employees, its customers, its suppliers, and its communities to reflect that belief. 888 works hard to ensure its policies comply not just with local law but that they also reflect 888’s core values. To that end, 888 sets clear standards of behaviour for Group personnel, including as regards social, ethical and environmental matters. In this respect, 888 is guided by the ten principles of the United Nations (UN) Global Compact – which encourage companies to make human rights, labour standards, environmental responsibility and anti-corruption part of their business agenda – as well as the International Labour Organization core conventions.
Fair labour standards constitute an important part of 888's commitments to its employees and to those involved in its supply chain. As a company and as a customer, 888 prohibits unlawful child labor and forced labor within its operations and within its supply chain. 888 is committed to fair compensation and working hours in line with local law and regulation – including, but not limited to, payment of minimum wage and overtime compensation, non-discrimination in matters of compensation, and respect for working-hour limitations and employees' off-duty time. Lastly, 888 respects its employees' right to a safe workplace consistent with applicable law and regulations and maintains proper policies in this regard at all of its sites. 888 also respects its employees' freedom of association, which includes, among other things, their right to collective representation where provided by local law.
888 has expressed these commitments in – among other places – its Anti-Modern Slavery Policy, its Anti-Bribery Policy, and its Code of Practice (which, among other things, expressly prohibits discrimination on the basis of an individual's protected personal characteristics and whistleblower retaliation). Where appropriate, 888 has also published jurisdiction-specific employee policies adapting these principles – like non-discrimination and whistleblower protections – to local conditions. 888 will continue to look for and to evaluate opportunities for impacting positively access to basic human rights for those connected with its operations.
2. Equal Opportunity & Diversity Statement
We believe 888 is stronger and more competitive for the diverse experiences, perspectives, and abilities that its employees bring to work each day. 888 is committed to equal opportunity employment and will not tolerate unlawful discrimination, harassment, or retaliation.
As an equal opportunity employer, 888 bases all decisions about employment, training, and promotion solely on an individual’s merit and the Company’s operational needs, not on an individual’s protected characteristics. “Protected characteristics” include, for example, an individual’s sex (including pregnancy status), age, race, national origin, ethnicity, religion, sexual orientation, or disability status – but also encompass any personal characteristic that is protected under applicable local law. 888 is also committed to accommodating individuals within its workforce who have a disability – both as employees and as applicants – in line with local law.
888 also strictly prohibits any conduct that discriminates against or harasses a person based on that person’s protected characteristics. This prohibition applies to 888 employees, but also to its contractors, vendors, third-party agents, and customers. We have zero tolerance for such conduct – in addition to being unlawful, it undermines our values and business objectives.
To further these commitments, 888 adopted a written Board diversity policy. When seeking to recruit new Non-Executive Directors to the Board, the Nominations Committee considers the benefits of all aspects of diversity – including, but not limited to, age, gender, and educational and professional backgrounds. Through this policy, 888 works to ensure that Board appointments are based on merit but also that the company benefits from the advantages associated with a board containing diverse persons and viewpoints. Where appropriate, 888 will take steps to identify and to remove unnecessary or unjustifiable barriers. 888 is also actively monitoring gender diversity at multiple organizational levels and looking to improve levels of gender diversity within its overall workforce.
888 has established procedures for reporting incidents of workplace discrimination or harassment. We encourage and expect any employee who experiences or witnesses workplace discrimination or harassment to report it immediately. We will investigate every complaint and take remedial action where appropriate. 888 will not retaliate against an employee or anyone else for complaining about or reporting discrimination or harassment in good faith.
888 is committed to operating with integrity and complying with all applicable anti-corruption legislation. We have a zero-tolerance approach to bribery and corruption.
888's Anti-Bribery Policy is in line with international standards including Transparency International's Business Principles for Countering Bribery, and has been adopted by its Board of Directors, with a Compliance Officer appointed to ensure due administration of the policy under the supervision of the Audit Committee.
The policy is comprehensive, applying to 888 Holdings plc and all its subsidiaries worldwide. It incorporates our gifts and hospitality policy, as well as our whistleblowing policy, whilst applying a broad definition of bribery and corruption that includes the prohibition of facilitation payments and prohibition of corruption involving non-governmental as well as governmental entities.
Under the policy, 888 engages with all our business partners in order to ensure communication of the policy and due supervision of their activities, with particular scrutiny given to the use of intermediaries and engagement with governmental entities.
Our policy is communicated to employees and appropriate training is carried out on an ongoing basis.
No fines have been imposed on 888 due to corruption issues, and no staff have been disciplined or dismissed due to corruption issues.
See our Anti-Bribery and Corruption Compliance Program
888 is not involved in political matters and does not make political donations.
PREVENTION OF THE FACILITAION OF TAX EVASION
888's Board has adopted a policy for the prevention of the facilitation of tax evasion worldwide, in accordance with the UK Criminal Finances Act 2017, which is implemented in 888's dealings with third parties including its business partners, in accordance with its comprehensive risk assessment.
As an online business, 888’s activities have a relatively small impact on the environment when compared to a great number of companies that operate in more resource intensive industries. That said, we are committed to mitigating and minimising the environmental impact of our operations and recognise the risks that climate change poses for our business in both the immediate and long-term. As such, we aim to apply environmental considerations in our day-to-day operations and managerial decision-making—from the administration of our sites to our procurement policies and implementation of our overall vision for the business.
To that end, we have adopted an Environmental Policy that sets out our company-wide environmental targets and our commitment to local environments and the health of our planet.
To guide our policy, in 2019, we commissioned an independent evaluation of our GHG emissions—the results of which can be viewed here: GHG Emissions.
Our Environmental Policy can be viewed here: Environmental Policy.