We know that the talent, commitment and skill of our global teams make our business what it is. This pillar of the Group’s ESG framework is focused on nurturing an inclusive workplace that offers great opportunities for people to grow and develop.

This pillar also incorporates the Group’s programme to enhance diversity, provide opportunity and invest in our communities.

Key principles:

Promoting a fair, supportive and positive working environment that enables our people – and our business – to flourish

Developing an inclusive culture rooted in respect, care and commitment as well as seeking diversity, supporting social mobility, and welcoming and developing talent wherever we find it

Engaging and supporting our local communities

Economic and community contributions

The Group employs a significant number of people across over 1,350 retail outlets and offices in more than 14 territories. As such, our economic footprint is significant and in 2022, we contributed £588m in taxes and duties across our countries of operation.

During the year the William Hill hardship fund awarded 11 grants for employee hardship, with an average value of over £2,000, ensuring our colleagues are cared for when they need it most.


We are part of communities all over the world and we want to play a key role in giving back in those areas. As part of that colleagues from all our brands have volunteered across numerous projects worldwide. In the United Kingdom, William Hill have built a partnership with Neighbourly, a platform that provides volunteering opportunities for colleagues across the country.


As part of the first year of this programme 92 colleagues participated in 18 projects across the country focusing on supporting work covering the themes of wellbeing, sport and the environment. Across our 888 brands colleagues volunteered supporting such causes as typhoon relief, animal shelters and other charities chosen by colleagues that were relevant to their location.